Unacceptable service levrl at Srandsrd Bank Cenyurion Mall

Item: Standard Bank
Rating: 1
Author: Deon B

It is unacceptable to wait 2 hours in the Standsrd Bank Centurion Mall for a service related issue and use Covid restrictions as an excuse for below standard service levels. With 11 people waiting only 3 of 7 cubicles are staffed. People falling asleep in the chairs waiting.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

31 Mar 2022, 13:49

Hi Deon.

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our team.

We will be in touch with further feedback.

Kind Regards

Standard Bank Help Centre
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Standard Bank's reply31 Mar 2022, 13:49

Official

Hi Deon.

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our team.

We will be in touch with further feedback.

Kind Regards

Standard Bank Help Centre
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