BC
Bali C

1 reviews | Active since Jul 2018

07 Aug 2018, 12:39

Unacceptable Service form a Bank Nogal....

I called standardbank and spoke to Nelisiwe who advised that I must send her all the documents as proof of payment for them to update on their side.

mailwas sent on the 27 July and followed up on the 02 August and asked Nelisiwe to call me back. up to date nothing from her. no mail. no contact nothing. **********

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Replies (2)
Standard Bank
Standard Bank's reply08 Aug 2018, 10:24
Official

Dear Bali Chauke

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Aug 2018, 14:10
Official


Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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