UNACCEPTABLE SERVICE FOR A BUSINESS ACCOUNT

On the 17th of March 2022, two new signatories to the Hatfield branch so we could remove one who has left and another who passed away during the COVID lockdown, before we could add others. The business bankers work from home, so all paper work was completed at the branch. It is now almost two weeks since then and the documents have not been sent to me so we can sign them, and return them. If the documents aren`t sent I am going to arrange for the account to be closed, and for us to move to a better bank.