kK
karenp K
1 reviews | Active since Nov 2016
24 Sept 2021, 11:41
Unacceptable service delivery
I find it extremely funny that when I am not even due to have made payment, I am being pressured, but when you mess up, it takes months to be resolved. Standard bank is a heartless company and I will never do business with them again, as soon as I am able to I am moving my homeloan.
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Standard Bank's replyOfficial
24 Sept 2021, 23:58Hello Karen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Sept 2021, 23:58
Official
Hello Karen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***