KS
Kamo S
1 reviews | Active since Jan 2014
14 Jan 2025, 11:02
Unacceptable service
I’m so appalled at the service of Standard Bank. I called in on the 23rd of December 2024 and advised the bank to put me on a payment holiday as I got retrenched and may not fulfill my loan obligations until I receive another job. I filled in the online form and uploaded relevant documents and till today no one bothered to contact me, mail me or anything. Now my debit orders are gonna bounce. This is so cruel
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Standard Bank's replyOfficial
14 Jan 2025, 12:31Dear Kamo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply14 Jan 2025, 12:31
Official
Dear Kamo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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