C
Chantelle
1 reviews | Active since Oct 2021
16 Apr 2025, 13:17
Unacceptable service
After mayne times to try to call. I hold on after many calls on my last call for half an hour.
Then i called again and left my number so that they can call me when first in line. Then after hours that past the called and no one talk back.
This is unacceptable I just want a paid up letter on my account.
How hard can it be.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Apr 2025, 13:37Dear Chantelle,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Apr 2025, 13:37
Official
Dear Chantelle,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Apr 2025, 15:08Hello Chantelle,
Thank you for your time during our recent conversation. We appreciate the opportunity to assist you by providing the relevant information you requested.
Should you need any further assistance or have additional questions, we encourage you to reach out and would be glad to help.
We look forward to serving you again soon.
Best regards,
Standard Bank Hello Peter Team
***
Thank you for your time during our recent conversation. We appreciate the opportunity to assist you by providing the relevant information you requested.
Should you need any further assistance or have additional questions, we encourage you to reach out and would be glad to help.
We look forward to serving you again soon.
Best regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Apr 2025, 15:08
Official
Hello Chantelle,
Thank you for your time during our recent conversation. We appreciate the opportunity to assist you by providing the relevant information you requested.
Should you need any further assistance or have additional questions, we encourage you to reach out and would be glad to help.
We look forward to serving you again soon.
Best regards,
Standard Bank Hello Peter Team
***
Thank you for your time during our recent conversation. We appreciate the opportunity to assist you by providing the relevant information you requested.
Should you need any further assistance or have additional questions, we encourage you to reach out and would be glad to help.
We look forward to serving you again soon.
Best regards,
Standard Bank Hello Peter Team
***