Unacceptable Monthly Management Fee
Can someone please explain how you can charge me a monthly management fee on a Student Achiever account? There is no reference to these fees anywhere in the pricing guide, yet it went up from R5.30 for April to R19.82 for May and now it's suddenly R69.61 for June? This is absolutely unacceptable!
Dear Divan Gilbert
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Dear Divan Gilbert
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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