MW
Marc W

1 reviews | Active since Sept 2012

22 Jul 2024, 09:12

Unacceptable Dithering by Standard Bank

As a technical trader and equities investor, I am a client of Standard Bank's Online Share Trading. As such, I use IRESS Viewpoint to create the charts in order to make trading and investment decisions. However for the past three weeks, Standard Bank have been unable to provide a reliable charting service due to what they call 'a technical glitch' relating to their data vendor. Since no solution appears to be in sight perhaps they should close down this business so that we can all move on.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2024, 09:22
Official
Hi Marc

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***