1 reviews | Active since Aug 2014
Unacceptable charges
I am a private client at the Standard Bank and paid Singapore Airlines R8789 with my credit card which was well within my allowance. However, I was charged R24.02 for "****antfinansieringkoste" on April 14 and again R36.22 on May 15 2018. It was explained to me that these costs were incurred because Singapore airlines were paid immediately and not after a few days as I was used to on many prrevious occasions.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 1 June 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 1 June 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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