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Patricia M

1 reviews | Active since Oct 2018

29 Oct 2018, 12:07

Unacceptable business practices

I settled a vehicle that was financed by this bank over a year and a half ago. This was not updated with the credit bureau. This affects my credit profile negatively and dispite my attempts to get standard bank to resolve this, my issue is not attended to. I cannot get a home loan because of this.

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Replies (1)
Standard Bank
Standard Bank's reply30 Oct 2018, 06:00
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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