UNACCEPTABLE BANKING PRACTICES

On the 31st July I tried to withdraw money from my Account from a STANDARD BANK AUTO TELLER.<br> The Machine failed to dispense the requested Funds however it was subtracted from my account.<br> It is now 25 days later and Standard bank has failed to reverse the funds.<br> <br> I have gone into the Centurion Branch - Called - E mailed my Prestige Personal Banker - Got Reference numbers and to date have not received my funds!<br> <br> The funds amount to a few thousand rand's - How can Standard Bank just take a Clients money - Draw the interest and then have the audacity to charge fees as debt orders failed to go through?? Surely this cannot be legal?<br> <br> What if this was a clients full salary? How does Standard Bank expect someone to survive the month?<br> <br> I find this totally unacceptable and would appreciate someone that actually knows what to do to revert back to me.