GG
Gester G

1 reviews | Active since Jan 2026

19 Jan 2026, 15:27

Unacceptable Account Blockage - Unable to Access Wages

I'm extremely disappointed with Standard Bank's handling of my account. Without warning or justification, they blocked my account without even reviewing the required documentation I had submitted. Now, I'm struggling to receive my wages, which is causing significant financial hardship.

Despite providing the necessary requirements, my account remains frozen. I'm frustrated that I can't access my own money, and I'm concerned about how I'll manage my finances. I've reached out to Standard Bank, but the lack of clear communication and resolution is unacceptable.

0
Replies (4)
Standard Bank
Standard Bank's reply19 Jan 2026, 15:49
Official
Dear Gester

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

 We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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GG
Gester G's update19 Jan 2026, 16:01
Reviewer Update
Please resolve the issue coz I’m really struggling I can’t even receive my wages from work since u blocked my account
GG
Gester G's update20 Jan 2026, 08:10
Reviewer Update

, I'm following up on my previous query about the blocked account. U promised to look into it but I haven't heard back. Can someone please update me on the status? Frustrating to still be stuck with this issue "


Standard Bank
Standard Bank's reply20 Jan 2026, 10:32
Official
Dear Gloria

Thank you for taking our call.

As per our telephonic conversation your profile has been updated.

Kindly let us know should you need any further assistance.

Kindest regards
Standard Bank Hello Peter Team 
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