RS
Riaan S

1 reviews | Active since Sept 2015

15 Sept 2015, 07:56

Unacceptable

I went into the bank at Standard bank in Heidelberg on Friday the 11th of September to apply for vehicle and asset finance, they submitted a request for someone to call me and said that someone will call me on that day but until today I have not received any call yet and this is not the first time that I have received poor service from standard bank, I am considering to move to FNB!

0
Replies (1)
Standard Bank
Standard Bank's reply15 Sept 2015, 12:17
Official
Hello RiaanWS,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***