SF
Stephen F

1 reviews | Active since Mar 2015

12 Mar 2015, 16:54

Unacceptable

I recently opened a business account with them.<br> This is for Construction and home alterations company..<br> I get my first job and client pays a deposit in the account .<br> Standard bank transactional ***** department decides to freeze the money as it is a large amount ( under R80 000) by the way. Standard bank says they first have to see where the money coming from as a large amount of money.<br> My goodness it is a business account.<br> Then whoever I phone they just say sorry nothing we can do is there anything else we help you with.<br> I am to scared to ask to help with anything else because you do not know difference between savings and business's current account.<br> If they think R80 000 deposit for a business account is a large amount of money then what happens when rest of money comes in which is much more.

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Replies (1)
Standard Bank
Standard Bank's reply10 Apr 2015, 09:29
Official
Hello Reeceowen1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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