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Ronnie van der Peet

1 reviews | Active since Mar 2009

04 Feb 2016, 08:11

unable to withdraw

I just tried to withdraw cash from my savings account from the ATM at Superspar Brackendowns and was unable to select that account. when I requested a balance on screen it showed as R0.00, when i fact I have funds available. Not sure if this a problem related to your head office or the ATM, but I have had MANY issues in the past with this particular ATM.... it has been closed shut on a few occassions or out of order.... I think you need to sort this out immediately<br> <br> what is going on??

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Replies (1)
Standard Bank
Standard Bank's reply04 Feb 2016, 13:37
Official
Hello Ronnie79,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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