AB
Aggro B
1 reviews | Active since Sept 2015
15 Mar 2023, 11:35
Unable to verify your card details - BULLDUST!
I'm trying to log into my internet banking but keep on getting this message even though I input accurate information:
Unable to verify your card details, please try another card or alternatively visit your nearest branch or call our Contact Centre for help on: ***
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 Mar 2023, 11:38Dear Talon Bezuidenhout
Thank you for alerting us to this. We have escalated the matter to the Digital team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the Digital team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply15 Mar 2023, 11:38
Official
Dear Talon Bezuidenhout
Thank you for alerting us to this. We have escalated the matter to the Digital team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the Digital team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
15 Mar 2023, 14:39Good day Mr. Bezuidenhout
We made attempts to reach you on your mobile and sadly could not get hold of you. May you kindly provide us with a suitable time to reach out in order for the team to assist with your complaint.
We eagerly await your response.
Regards,
We made attempts to reach you on your mobile and sadly could not get hold of you. May you kindly provide us with a suitable time to reach out in order for the team to assist with your complaint.
We eagerly await your response.
Regards,
Standard Bank Hello Peter Team
Standard Bank's reply15 Mar 2023, 14:39
Official
Good day Mr. Bezuidenhout
We made attempts to reach you on your mobile and sadly could not get hold of you. May you kindly provide us with a suitable time to reach out in order for the team to assist with your complaint.
We eagerly await your response.
Regards,
We made attempts to reach you on your mobile and sadly could not get hold of you. May you kindly provide us with a suitable time to reach out in order for the team to assist with your complaint.
We eagerly await your response.
Regards,
Standard Bank Hello Peter Team
AB
Aggro B's updateReviewer Update
16 Mar 2023, 10:09That's fine. A helpful lady by the name of Yolanda assisted in unpacking why the card number I entered was not working, and what works.
AB
Aggro B's update16 Mar 2023, 10:09
Reviewer Update
That's fine. A helpful lady by the name of Yolanda assisted in unpacking why the card number I entered was not working, and what works.
Standard Bank's replyOfficial
16 Mar 2023, 10:10Good day Mr. Bezuidenhout
Thank you for taking our call and the opportunity to assist you with your online banking profile. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Thank you for taking our call and the opportunity to assist you with your online banking profile. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Mar 2023, 10:10
Official
Good day Mr. Bezuidenhout
Thank you for taking our call and the opportunity to assist you with your online banking profile. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Thank you for taking our call and the opportunity to assist you with your online banking profile. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team