MW
Madeleine W
1 reviews | Active since Mar 2012
16 Feb 2021, 07:12
Unable to use ucounts towards tax free investment
I have raised several queries in the past without any joy.
I am unable to use my Ucount rewards to add to my tax free investment - there is no beneficiary to select so I cannot use this option.
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Replies (1)
Standard Bank's replyOfficial
17 Feb 2021, 15:49Dear Madeleine
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Feb 2021, 15:49
Official
Dear Madeleine
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
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