unable to use card

I opened up an elite account 2 months back online, I was sent an sms to pick up my card at the branch in gateway where they had they sorted everything else that needed to be done and my card was handed to me. I then tried using the card and it stated that there are no accounts linked to the card. I had went into the branch at gateway where one of the consultants assisted me and advised me that everything was fine I again tried to use my card a few days later and it gave me the same error I called in to the customer care department which advised me that there was a stop on the card and they had now resolved the issue, a month later and I try to use my card again and it gives me the same story I called back to the callcentre and with no joy they advised me to go the branch which I had done yesterday and they told me that there is still a stop on the card and will be resolved its a day now and still nothing has been done about this these guys have been making me run around to get this resolved and still it has not been sorted, I am not going to pay bank chargers on an account that has not been sorted out for the past 2 months, I need to use my account as I get paid into that account and need to withdraw for bills that need to be paid is std bank going to stand responsible for the late payments???? I am ****ed with the service I have received and want this sorted out immediately