Unable to use bank account

1 month ago my wife tried to use my account and it declined saying Pin incorrect. Went to the Branch in Liberty Life Braamfontein and reset pins and internet. Card worked once then the same story. Got new card and it worked for a day then the same story. I have had three new cards and been to the bank more than 6 times and the same thing keeps happening. I was told it was ***** on the account - ***** division says it is no access to funds over the easter week-end even though I had spent two hours in the Standard bank the Glen rectifying the error that very Saturday with Christel. The same thing happened the very next day. No one can explain what is happening and I am spending hours in the bank trying to find out . My wife logged a complaint for both her and my accounts which have been affected on the standard bank website but to date no reply has been received, ref ***