Unable to use account - WITH MY MONEY IN

If I could give 0 stars I would. Hell if I could run you into the negative (-) with stars I would.

So a week ago , YES A WHOLE WEEK , I was still using my app perfectly the Saturday evening. The Sunday morning (the 8th of June 2025) AFTER receiving two payments for work which I did for customers - my account all of a sudden does not work at all. No transfers , no payments , no cash sends , no airtime , no electricity purchase , NOTHING. It keeps giving an error "Something went wrong" "Choose a different account". NOW the funny part is ALLLLLL of my other accounts are up and running , working perfectly. The ironic part ? Standardbank has not tried to contact me ONCE , no call , email , sms , note in the mail - nothing. I have been contacting them , which by the way is not how you conduct business and it makes your services look absolutely pathetic, and I have been sent from here to there with no one actually answering me. So here I am taking extreme measures like this which I did NOT want to do because other then this absolute mess , I have had no problems or complaints regard Standard bank. I really do hope you sort this out so I can access my HARD EARNED MONEY to FEED MY KIDS. Because I dont know what this is , but this is out of order compared to the service I usually got from you.