Unable to setup arrangement with VAF SBSA (keep getting transferred) Debt collector breathing down my neck

<p>Good day,</p> <p>In the beginning of the year I lost my job and as soon as that happened I reached out to standard bank by email requesting payment holidays on all my accounts Bond, Car and credit card.</p> <p>Throughout my unemployment, I kept communicating with the bank. I recently got another job and I was able to make arrangement for everything except my car. Whenever I called I would be transferred around with no help. Even last week (between 19 and 21 July 2017) I called standard bank VAF trying to make arrangements and they took my details and said they will call me back. To my surprise yesterday I get a call from a debt collector (bcall.co.za) saying I have been handed over and all that. I have proof of all my communication with SBSA and I, as I have been trying to do, want to sort out my debt life and pay for my things. Please, standard bank help me get this issue sorted, I want to setup my arrangement with SBSA and not some 3rd party who is also going to milk me the money and interest I don’t have. Please urgently assist because the debt collector is breathing down my neck.</p> <p>I will forward all my proof mails to ********** with subject line</p> <p>ID number 881121****** and car Reg : DL46**GP</p>