Unable to serve basic clients needs

What a useless bunch. Trying to link ones access bond account with you transactional account is supposed to be an easy process but nobody can help me. I have been jumping from Home loans to prestige banking to the branch back to home loans over and over form more than a week now. And now I need to sit with their IT department.They supposed to help you with your tomorrow but they cant even help you today. They are completely *********** to serve their clients. The que's at their branches are proof. I am done with SB.