rT
rachel T

1 reviews | Active since Mar 2011

29 Oct 2015, 14:18

unable to refund an interaccount transfer

I took out a loan of 6000 with standard bank, for personal reasons, on that 6000 ,I withdrew 3500 then 1700 which amounts to 5200 ,before I can withdraw the remaining 800 standard bank took 741 which the refer to as an Initiation fee, I called in an that amount was transferred back to my account,my debit order for this loan is 230 per month, on the 22.10.2015 I was doing an intertransfer from my Current account and was suppose to transfer to pure save of 787 but accidently transferred to Revolving credit, account now I have requested standard bank to transfer back this amount to pure save but they telling me I have over drawn on the loan account with 566.11 which is impossible because I have spent exactly 6000 on this loan, I need my 787.00 transferred in my account ASAP<br> <br> ***

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Replies (1)
Standard Bank
Standard Bank's reply30 Oct 2015, 09:25
Official
Hello tsukie,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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