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Byron W
1 reviews | Active since Oct 2015
05 Jun 2026, 14:50
UNABLE TO PROVIDE A CERTIFIED COPY OF A TITLE DEED
Ref ***7 - I requested a certified copy of the title deed via the ***. I received an auto reply a ref number and after 72 hours no response. When I called to inquire, the consultant could not find any history of my email. I now have to resubmit my email and starting the waiting process again. THIS IS ABSOLUTELY PATHETIC for an institution with your footprint in the banking sector. GET YOUR HOUSE IN ORDER!!! YOU ARE CAUSING A MAJOR DELAY IN MY RENOVATIONS PROCESS!!!
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Replies (2)
Standard Bank's replyOfficial
05 Jun 2026, 14:52Good day Byron,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2026, 14:52
Official
Good day Byron,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
BW
Byron W's updateReviewer Update
08 Jun 2026, 08:04Still no contact or response from Standard Bank. Can't wait until my home loan is moved. Then I can finally end all miserable ties with this useless bank. ABSOLUTELY SHOCKING!!!
BW
Byron W's update08 Jun 2026, 08:04
Reviewer Update
Still no contact or response from Standard Bank. Can't wait until my home loan is moved. Then I can finally end all miserable ties with this useless bank. ABSOLUTELY SHOCKING!!!