RM
Ruby-Gay Martin

1 reviews | Active since Nov 2011

17 Apr 2015, 13:36

Unable to open an account

I have been trying to open a Standard Bank account for 2 weeks! Michelle is unable to open an account for me, as my profile is still in my married name. She cant change my profile back to my ****en name on the system and because of this, cant open an account for me. I told her if this is not solved by monday, i will go to another bank!

0
Replies (1)
Standard Bank
Standard Bank's reply20 Apr 2015, 09:04
Official
Hello ruby***,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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