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peter B

1 reviews | Active since Sept 2014

04 Jun 2026, 18:24

Unable to make payments, no resolution in 2 days and on-going

Internet Banking and ***** Line - I have been unable to make payments for two days - multiple calls with ***** line, Mobile and digital banking and customer services and no way to escalate or get help. Im totally stuck

0
Replies (2)
Standard Bank
Standard Bank's reply05 Jun 2026, 07:15
Official
Dear Peter

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jun 2026, 14:27
Official
Dear Peter 

Our team attempted to contact you but was unsuccessful.

Please kindly confirm a convenient time for us to reach you, or advise if you have since received assistance.

We look forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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