LT
Leigh T
1 reviews | Active since Jun 2017
09 Sept 2026, 15:02
Unable to login AGAIN
I am once again blocked from accessing my account and being forced to enter an OTP. I have contacted my useless private banker with no success. I have contacted the call center who advised I need to login to the account to confirm what the issue is.
I did not change anything, I did not request an otp. There's no valid reason to start asking for an otp when I want to login. Please fix your broken app.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Sept 2026, 15:20Dear Leigh,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Sept 2026, 15:20
Official
Dear Leigh,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Sept 2026, 08:28Dear Leigh,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2026, 08:28
Official
Dear Leigh,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
LT
Leigh T's updateReviewer Update
10 Sept 2026, 14:10I spoke to someone who said I changed something which is a lie.
LT
Leigh T's update10 Sept 2026, 14:10
Reviewer Update
I spoke to someone who said I changed something which is a lie.