MB
Macco B
1 reviews | Active since Oct 2024
24 Oct 2024, 11:41
unable to increase revolving loan limit
I keep receiving this error when trying to increase the limit on my revolving loan.
"Our records show an unresolved issue on this application. Please visit a branch for assistance".
I do not know what is the unresolved issue and how to resolve it on my side. I am not able to visit branches due to health related issues
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
24 Oct 2024, 11:45Hello Macco,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Oct 2024, 11:45
Official
Hello Macco,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
MB
Macco B's updateReviewer Update
29 Oct 2024, 08:19Thank you so much, my issue has been resolved timeously. Great service indeed from standard bank
MB
Macco B's update29 Oct 2024, 08:19
Reviewer Update
Thank you so much, my issue has been resolved timeously. Great service indeed from standard bank
Standard Bank's replyOfficial
29 Oct 2024, 11:31Hi Macco
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply29 Oct 2024, 11:31
Official
Hi Macco
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team