CC
Courtney C

1 reviews | Active since Dec 2014

10 Jan 2018, 10:24

Unable to get through the claim

We have a leak in our paving. I tried to contact the insurance but ive been on hold the whole morning. We also tried to use the call back option on the website but still no response. I also posted on their facebook page. I received a response, they asked for my number but still no response. This is by far the worst service!

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Replies (1)
Standard Bank
Standard Bank's reply10 Jan 2018, 10:53
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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