Unable to get a response for TWO weeks

Item: Standard Bank
Rating: 2
Author: Micah S

I am unable to withdraw money from my Standard Bank Account. I have sent numerous emails and called. I have not had a response for 2 weeks NOW. How can a bank not assist a customer who is unable to access his bank?<br> I will be closing my bank at Standard Bank and I want a response!

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Replies (1)

Standard Bank's replyOfficial

13 Apr 2015, 07:34

Hello micahsarkas,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply13 Apr 2015, 07:34

Official