Unable to draw money from accounts

<p>I don't know who to complain to any further we have contacted Mall at Carnival branch on numerous ocassions complaining that we are unable to draw funds since 18 July 2016 ATMS reflects error message unable to withdraw funds. The following ref no was loaded ref no RQ ********** 49693 and RQ ********** 479820 last week and to date no reply.I must say that Nico Havenga tried to assist but is no technoical person and can only rely on the service from his associates. I also contacted the customer relations centre Ref no ********** 173 needles to say they didn't even bother to phone me back. Khanye again today said Ameera Khan will contact me STILL waiting for a call. I am so fed up as an x bank manager that I have also left a message for Chris Nel I only recieved an anwsering machine which i left a message and no responce yet. I wonder if Sim and Ben Kruger will sit since the 18 July 2016 unable to draw any money will they be happy if this happens to them??? I'm going away on vacation this comming Monday and want this problem to be sorted out as soon as possible. I'm very dissapointed in the service I recieve from Standard Bank and hopefully I will get a responce this time!!</p>