IM
Itumeleng M

1 reviews | Active since Mar 2014

16 Sept 2022, 10:54

Unable to dispute charge

I'm trying to dispute a charge on my card and I am unable to get through to your call centre. Why can't I dispute a charge on the banking app since it costs money to call your call centre?

0
Replies (1)
Standard Bank
Standard Bank's reply16 Sept 2022, 10:58
Official
Good Day Itumeleng 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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