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ricardo M

1 reviews | Active since Aug 2013

02 Jul 2024, 03:21

Unable to deposit into into Citibank account

I use standard bank and I cannot find CitiBank on my beneficiary's section of my banking app. When you are creating a beneficiary account, you are required to select a bank for the beneficiary. The only option Standard Bank provides is CitiBank NA South Africa instead of CitiBank and this Bank holds a different Branch code and bank account to the one I am trying to deposit into.

I am trying to fund am trying to fund my easy equities USD account and I am unable to find Citibank.

This is urgent for me!

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Replies (2)
Standard Bank
Standard Bank's reply02 Jul 2024, 06:51
Official
Dear Riccardo

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Jul 2024, 15:27
Official
Dear Riccardo

We appreciate you taking our call.

To make an overseas payment, kindly try the approach we've recommended and let us know if you need any additional help.

Continue to have a wonderful day.
 
Kindest regards
Standard Bank Hello Peter Team 
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