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asheka A
1 reviews | Active since Oct 2013
10 Sept 2026, 10:49
UNABLE TO CONTACT STANDARD BANK
Morning
This is a formal complaint to Standard Bank.
I have trying to get hold of a consultant via my cellphone.
1. Unable to get through to consultants - not able to verify me 2. Unable to receive sms - not able to verify me 3. Tried the in-app calling - not able to verfiy me 4. My ID is verified on the app, get I can't get through
I am extremely unhappy with Daly, a collection service outsouced by Standard bank.
I hope my complaint will be escalated and resolved.
Regards
Asheka Ahmed
2. Unable to
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Sept 2026, 11:02Dear Asheka,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2026, 11:02
Official
Dear Asheka,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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asheka A's updateReviewer Update
10 Sept 2026, 11:38Extremely unhappy with response received
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asheka A's update10 Sept 2026, 11:38
Reviewer Update
Extremely unhappy with response received