1 reviews | Active since Dec 2011
Unable to close my credit card
I am trying to close my credit card, given I am moving banks. I have been able to close my current and home loan account, however despite multiple phone calls (both in my personal capacity and by visiting branches) to the credit card division call centre to close the account it is still not closed.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
***
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Dear Clifford
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Clifford
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***