1 reviews | Active since Sept 2016
unable to close my cheque account
<p>I Have closed my business bank account on 30th May 2017, up until today the account is still active and accumulating interest.</p> <p> </p> <p>i have called customer several times, they told me to go back to the bank. i went to the bank and had to stand a cue for 3 hours and then be told they have to reverse charges before they close the account, that was the 3rd of july monday</p> <p> </p> <p>i was told it will be done before friday being 7th July 2017. the account it is still active accumulating interest and charges for overdraft.</p> <p>i called customer service on the 5th, the lady said she will get back to me on the 6th as she is not getting any response</p> <p> </p> <p>i have made a complain on your website nobody has responded to me. </p> <p> </p> <p>this is very unprofessional , nobody likes standing on ques and being on the phone for hours in time. </p> <p> </p> <p>i want my account closed. </p>
Dear Thabang Edler Letsoalo
Thank you very much for your posting.
I refer to our telephonic conversation and will keep you posted on the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Thabang Edler Letsoalo
Thank you very much for your posting.
I refer to our telephonic conversation and will keep you posted on the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Thabang Edler Letsoalo
Thank you once again for your posting.
I refer to our telephonic conversations and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Thabang Edler Letsoalo
Thank you once again for your posting.
I refer to our telephonic conversations and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
