Unable to close my account.

I changed banks in February from the useless Standard Bank, to FNB for obvious reasons. It took FNB 5 days from the consultant seeing me at the office to my cheque and credit card to be delivered, and all my debit orders changed. We are now in November and after visiting the branch twice and the call center manager confirming they will close my accounts(both current and credit), they are still unable to do so, and I refuse to go to the branch for a third time, and being told they cant help me. They also only realise, that I havent used my account in 9 months. <br> <br> Absolute and utter incompetence on their side. I seriously suggest all Standard bank users to change to FNB. Quick easy and such great service all the time.