WD
William D
1 reviews | Active since Jul 2018
02 Oct 2019, 15:45
Unable to close Credit Card
Please close my Credit Card IMMEDIATELY. I emailed the Prestige banking Yesterday and No response yet. Please email me when you get this so I can send you my banking details to EFT the positive balance. Why is it so easy to take out credit, but as soon as you want to pay. You don't want the money or close the account.
PLEASE DONT CALL ME. I AUTHORISE YOU TO CLOSE IT. I CAN EMAIL YOU BANKING DETAILS FOR THE POSITIVE BALANCE.
And I don't want it anymore, please don't let the retention department call me.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Oct 2019, 06:55Hello Kevian,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Oct 2019, 06:55
Official
Hello Kevian,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
10 Oct 2019, 16:20Dear Kevian Samuels
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Oct 2019, 16:20
Official
Dear Kevian Samuels
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***