UNABLE TO CLOSE AN ACCOUNT

I've been trying to close a Standard Bank account for months now. I have been 3 times into the Durbanville branch to close the account. Every month I still receive a statement with bank charges deducted. Every time it's a different teller and they indicate how shocked they are with the lack of service but seems all the staff are useless or it's a general trend through the entire organisation. A 4th interaction with the call centre a few weeks back I was assured someone will get back to me. Still waiting!!!

Get your act together and stop wasting peoples time. Start using technology so someone can close an account using an app.