PN
Pearl N
1 reviews | Active since Dec 2017
26 Sept 2024, 04:09
Unable to change payment date
I have been trying to change the date of my payment for one of my cars but standard bank has been making it impossible for me! A simple thing! Their call center is horrible!! You will hold for about 30mins waiting to speak to someone
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
26 Sept 2024, 07:14Dear Pearl
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Sept 2024, 07:14
Official
Dear Pearl
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
PN
Pearl N's updateReviewer Update
30 Sept 2024, 06:36I am still waiting for a resolution!!!! Next thing you will be harassing me on the first for payment!! Change my date to the 20th!!!
PN
Pearl N's update30 Sept 2024, 06:36
Reviewer Update
I am still waiting for a resolution!!!! Next thing you will be harassing me on the first for payment!! Change my date to the 20th!!!
Standard Bank's replyOfficial
30 Sept 2024, 07:40Good day Pearl.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Sept 2024, 07:40
Official
Good day Pearl.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
PN
Pearl N's updateReviewer Update
02 Oct 2024, 15:59How many days later I am still waiting for this to be resolved!!!!!!!!!
PN
Pearl N's update02 Oct 2024, 15:59
Reviewer Update
How many days later I am still waiting for this to be resolved!!!!!!!!!
Standard Bank's replyOfficial
02 Oct 2024, 16:28Dear Pearl
We sincerely apologize for the delay.
Our team will be reaching out to you shortly.
Please be on the look out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay.
Our team will be reaching out to you shortly.
Please be on the look out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2024, 16:28
Official
Dear Pearl
We sincerely apologize for the delay.
Our team will be reaching out to you shortly.
Please be on the look out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay.
Our team will be reaching out to you shortly.
Please be on the look out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
PN
Pearl N's updateReviewer Update
21 Oct 2024, 16:46Why am I still waiting to get assistance!!!
PN
Pearl N's update21 Oct 2024, 16:46
Reviewer Update
Why am I still waiting to get assistance!!!
Standard Bank's replyOfficial
21 Oct 2024, 17:46Hi Pearl
We will follow up and get back to you. We apologies for the delay getting back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
We will follow up and get back to you. We apologies for the delay getting back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply21 Oct 2024, 17:46
Official
Hi Pearl
We will follow up and get back to you. We apologies for the delay getting back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
We will follow up and get back to you. We apologies for the delay getting back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***