UNABLE TO BUY ELECTRICITY

This the 3rd month I'm unable to buy electricity using the App, Cell phone Banking, Internet Banking or telephone banking every time I get an error that I need to contact the supplier and check my account and then I have to ask someone to make use of their bank to buy me electricity ridiculous!<br> <br> I slept without electricity last night as I was unable to but electricity from my Standard Bank account please don't advertise a service that you fail to provide!<br> <br> Every month there's SOME SYSTEM UPGRADE BEING DONE! I need this resolved what is the point of having a bank that can't provide these crucial services.<br> <br> Every month its either I have to transfer cash to another bank account to be able to experience the proper banking service and still today the Technicians are working on the problem after holding for so long on the line! for the past 3months someone is still fixing this?! Never mind the sms you get that says its due to a 'non' standard bank error really! I can buy electricity using any other banks banking app for goodness sake! This is such an inconvenience really and its cold! I'm only expecting Eskom to give me issues on electricity access not my bank!