Unable to Bank & Disgusted by treatment received

Went to bank some cash in which I have some coins. The lady teller initial accepted some of the coins and later refuse to process them after realising the volume of them, she was then persuaded by Manager Sithole to accept them because her initial reason for refusal was invalid as I was at the same branch last week and was told that I can bring in coins upon my inquiry. <br> <br> When she started to process them again she took it very slowly to tally them and I had to eventual ask her to cancel and take the money back cause I realised that if I accepted her pace of counting I was going to stand there in the bank for many hours. <br> <br> her initial reason for refusal was that if she accepted the queue will build up but I happen to be the only customer who was banking at that moment and there were other to Teller desk that were in service and no person banking there.<br> <br> I was very disappointed by this level of poor commitment and lack of work ethic on your staff members. The disregard of customer complaints by Sithole is so irritating & can you please explain to them that we pay for service & we shall never be treated as recipient of charity. <br>