1 reviews | Active since Jun 2017

24 Aug 2017, 18:56

Unable to assist

It is with great sadness that I have to resort by writing this, since Standard bank are this cruel. I have been retrenched from my work since April 2014,since then I have been having Ups and down repaying my bond, but I try by all means to pay it. My bond is now R18k in arrears and my normal bond payment per month is around R3300, because I'm in arrears I decided that I'll pay at least R4000 each month when ever I can at least I'll be paying extra to pay arrears. But now Standard bank decided to give orders to the LGR Attorneys to take my house for auction unless I pay 50% of the arrears plus the bond installment, I don't know where I'll get R12 300 from because I'm retrenched I don't work They don't even want to make an arrangement, the lady fro LGR attorneys told me that even if I pay my monthly installment plus the extra towards paying off the arrears I'm still going to lose my house if don't pay the 50% pus the monthly installment. I am trying to get employment, from 2014 till now I have been paying my bond from peace jobs, Why do I have to lose my home even though I'm trying by all means to pay my monthly installment?

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Replies (3)
's update29 Aug 2017, 16:21
Reviewer Update
I am still waiting for Standard to reply, yet no one has tried to contact me. I am frustrated cause now I don't know what to do and I don't want to lose my home. I have tried numerous time to make a payment arrangement, but it feel like they actually want to take away my home
Standard Bank
Standard Bank's reply19 Sept 2017, 11:44
Official

Dear Thato

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Regards,

Complaint Resolution Centre

***

's update12 Oct 2017, 12:31
Reviewer Update
I have waited for a call from Standard Bank to find out how we can make an arrangement to repay the arrears, but instead I received a call from the attorneys to tell me that the sheriff will give me the document to show that my house is going for auction, how can it go for auction when I wanted to make an arrangement with standard bank to repay the arrears, Why do I have to lose my house when I'm trying so hard to reach out. It is not like I don't want to pay even though I'm unemployed all I want is to make an arrangement so that I can settle the arrears.