Unable to Acces my acount
I have been waiting for 2 weeks for Standard Bank to sort out my OTP. Being overseas I just need to get the OTP redirected to my email address. I have been on the phone given a REF No. ***. I have emailed, I have no way to access my accounts but I am still wating for a simple issue to be resolved. My husband who is with FNB was able to do this online, no problem. Standard Bank not only are behind with their technology the lack of service is appauling.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
15 Apr 2021, 01:26 Hello Evi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply15 Apr 2021, 01:26
Official
Hello Evi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***