TM
Thuli M

1 reviews | Active since Aug 2026

18 Aug 2026, 18:57

*****ULENT transactions on my Standard Bank credit card

***** department should really be aware of this matter!!!!!!

I’ve settled my credit card with Standard Bank and now I’ve been handed over to the lawyers for non-payment. Apparently my card has been used by someone else and now I’m facing a long legal battle with Standard Bank. No matter how many times I state my case, the issue is not getting resolved.

Please help

0
Replies (3)
Standard Bank
Standard Bank's reply19 Aug 2026, 06:55
Official
Dear Thuli,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply19 Aug 2026, 10:47
Official
Dear Thuli

Although we called, we were unable to reach you. 

Please include a time that is convenient for us to reach you. 

We look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
***

Standard Bank
Standard Bank's reply24 Aug 2026, 14:45
Official
Dear Thuli

We would like to thank you for giving us the opportunity to address your matter. 

We were unable to get hold of you, but we have sent the resolution to your email.

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***