KP
Kai P
1 reviews | Active since Aug 2019
03 Jul 2024, 09:25
*****ulent transactions on my Standard Bank account without assistance
I woke up this morning on the 3rd of July and saw that R1200 was paid out of my account to an Edreams flight to Barcelona. I have been on the line to get hold of the ***** department at Standard Bank for over an hour and a half with no success. I'm being ****** and there's nothing I can do about it.
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Replies (2)
Standard Bank's replyOfficial
03 Jul 2024, 09:27Dear Kai
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2024, 09:27
Official
Dear Kai
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
03 Jul 2024, 10:00Our team will be in touch with further feedback. Please be on the look out for our call.
Standard Bank's reply03 Jul 2024, 10:00
Official
Our team will be in touch with further feedback. Please be on the look out for our call.