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KYLE R

1 reviews | Active since Sept 2013

31 Aug 2025, 09:10

*****ulent transactions on my cheque account second time this year

Standard Bank South Africa, this is the second incident this year where *****ulent transactions have been processed on my cheque account, this is really embarrassing especially from a security perspective, it’s so easy for ********s to infiltrate the system.

Now for Standard Bank’s incompetence i don’t have funds and need to wait for 5-7 working days once again.so who’s going to pay for my groceries?

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0
Replies (4)
Standard Bank
Standard Bank's reply31 Aug 2025, 11:33
Official
Dear Kyle,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply01 Sept 2025, 13:24
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply01 Sept 2025, 18:05
Official
Dear Kyle

Thank you for getting back to us.

We will share this information with our team and we will be in touch.

 Kindest regards,
Standard Bank Hello Peter Team
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KR
KYLE R's update02 Sept 2025, 16:14
Reviewer Update
This shows the level of which Standard Bank operates they reply on this platform, making arrangements to contact me, and then they just don’t respond with a call.

I am moving to FNB, can’t deal with a provider that doesn’t provide a generic service, also can’t keep your account secure with this being the second time my account has been jeopardised in couple months.