CM
Cedric M

1 reviews | Active since Jul 2023

31 Aug 2023, 15:35

*****ulent Transaction

Standard bank banker gave me feedback on Thursday last week assured me this will take up to 3 business working days in reversing *****ulent transaction that were done on my business account and today is the 5th day nothing is happening "have been given the go ahead to process trusting to conclude between today and tomorrow because of the number of transactions. I will revert to advise soonest"

I have been very patient, this matter has been dragging for far too long approximately 2 months now after this I'm going to the social media and radio and newspapers to express my unhappiness about all this and for the fact that this is probably being not taken as a matter urgency simply because it a business account of a black man and I'm being slowly and deliberately compromised and I'm will to take this narrative to the media ,I have have been far too patient, you guys are killing my business. I have bills to pay ,money tide up in that account that frustrates me even more ....I don't think you understand

0
Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2023, 15:44
Official
Dear Cedric

This is not the level of service we strive for. We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
***