TM
Tryphina M
1 reviews | Active since Apr 2015
29 Oct 2023, 07:04
*****ulent Transaction
I am really disappointed with Standard Bank, there was a suspicious transaction that came off my account and I called the ***** department to report. The best they could do was to open a case, stop and replace the card. Unfortunately I never got my money back. This is happening for the second time. I had similar encounters before and they were able to reverse it immediately when they suspect the transaction or call me to authenticate it. These days Standard Bank is failing me, I'm scared these *****sters might take all my salary and won't be able to get it back.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
29 Oct 2023, 08:22Hi Tryphina
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply29 Oct 2023, 08:22
Official
Hi Tryphina
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
03 Nov 2023, 14:08Hi Tryphina
Thank you for taking our call.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply03 Nov 2023, 14:08
Official
Hi Tryphina
Thank you for taking our call.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
