AS
Ashley S
1 reviews | Active since May 2020
11 Jun 2024, 10:04
*****ulent transaction
Good day All
I would like to know why there is 106 rand taken out from my account this morning, I can not even see the transaction ,this is very disturbing as my account as been debited without my consent?????
Helpful (0)
Replies (21)0
Replies (21)
Standard Bank's replyOfficial
11 Jun 2024, 10:06Good day Ashley
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2024, 10:06
Official
Good day Ashley
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
11 Jun 2024, 11:25*** please call me..
AS
Ashley S's update11 Jun 2024, 11:25
Reviewer Update
*** please call me..
Standard Bank's replyOfficial
11 Jun 2024, 11:30Hi Ashley
Thank you for the details. Our team will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for the details. Our team will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2024, 11:30
Official
Hi Ashley
Thank you for the details. Our team will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for the details. Our team will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
12 Jun 2024, 07:08No one as contacted me..I did provide you guys. My 061 number..Service is extremely poor???
AS
Ashley S's update12 Jun 2024, 07:08
Reviewer Update
No one as contacted me..I did provide you guys. My 061 number..Service is extremely poor???
Standard Bank's replyOfficial
12 Jun 2024, 07:12Good Morning Ashley
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
KInd regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
KInd regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2024, 07:12
Official
Good Morning Ashley
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
KInd regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
KInd regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
12 Jun 2024, 07:18I have not received any calls on my 061 number which was provided yesterday???????
You guys can call me anytime after 9am...
If you guys are not going to assist me?
I will escalate further....
You guys can call me anytime after 9am...
If you guys are not going to assist me?
I will escalate further....
AS
Ashley S's update12 Jun 2024, 07:18
Reviewer Update
I have not received any calls on my 061 number which was provided yesterday???????
You guys can call me anytime after 9am...
If you guys are not going to assist me?
I will escalate further....
You guys can call me anytime after 9am...
If you guys are not going to assist me?
I will escalate further....
Standard Bank's replyOfficial
12 Jun 2024, 07:29Good day Ashley
Thank you for confirming your availability, we will ensure our consultants reach out to you as soon as possibile.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for confirming your availability, we will ensure our consultants reach out to you as soon as possibile.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2024, 07:29
Official
Good day Ashley
Thank you for confirming your availability, we will ensure our consultants reach out to you as soon as possibile.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for confirming your availability, we will ensure our consultants reach out to you as soon as possibile.
Kind regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
12 Jun 2024, 09:16Hi, I am awaiting you guys call????
AS
Ashley S's update12 Jun 2024, 09:16
Reviewer Update
Hi, I am awaiting you guys call????
AS
Ashley S's updateReviewer Update
12 Jun 2024, 09:17***5
AS
Ashley S's update12 Jun 2024, 09:17
Reviewer Update
***5
AS
Ashley S's updateReviewer Update
12 Jun 2024, 09:56No call back???
AS
Ashley S's update12 Jun 2024, 09:56
Reviewer Update
No call back???
Standard Bank's replyOfficial
12 Jun 2024, 10:01Hi Ashley
Thank you for getting back to us. Our team will be in contact you.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. Our team will be in contact you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2024, 10:01
Official
Hi Ashley
Thank you for getting back to us. Our team will be in contact you.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. Our team will be in contact you.
Kind regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
12 Jun 2024, 10:08Service is absolutely terrible..its shocking???
AS
Ashley S's update12 Jun 2024, 10:08
Reviewer Update
Service is absolutely terrible..its shocking???
Standard Bank's replyOfficial
12 Jun 2024, 10:20Hi Ashely
Please note that our team will contact.
Kind regards
Standard Bank Hello Peter Team
***
Please note that our team will contact.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2024, 10:20
Official
Hi Ashely
Please note that our team will contact.
Kind regards
Standard Bank Hello Peter Team
***
Please note that our team will contact.
Kind regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
12 Jun 2024, 10:36Its ok ..im currently chatting to ombudsman as im not getting any assistance
AS
Ashley S's update12 Jun 2024, 10:36
Reviewer Update
Its ok ..im currently chatting to ombudsman as im not getting any assistance
Standard Bank's replyOfficial
12 Jun 2024, 11:30Hi Ashley
Our team will contact you. We apologies for the delay.
Kind regards
Standard Bank Hello Peter Team
***
Our team will contact you. We apologies for the delay.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2024, 11:30
Official
Hi Ashley
Our team will contact you. We apologies for the delay.
Kind regards
Standard Bank Hello Peter Team
***
Our team will contact you. We apologies for the delay.
Kind regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
12 Jun 2024, 15:48My query as not been resolved, and its ok , ombudsman will be in touch.
AS
Ashley S's update12 Jun 2024, 15:48
Reviewer Update
My query as not been resolved, and its ok , ombudsman will be in touch.
Standard Bank's replyOfficial
12 Jun 2024, 17:58Dear Ashley
We will follow up with our team on this matter.
Our team will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
We will follow up with our team on this matter.
Our team will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jun 2024, 17:58
Official
Dear Ashley
We will follow up with our team on this matter.
Our team will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
We will follow up with our team on this matter.
Our team will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
13 Jun 2024, 11:10Day 3..
My query is not resolved??
Were is the customer experience on SBSA..
Disappointed is and understatement
My query is not resolved??
Were is the customer experience on SBSA..
Disappointed is and understatement
AS
Ashley S's update13 Jun 2024, 11:10
Reviewer Update
Day 3..
My query is not resolved??
Were is the customer experience on SBSA..
Disappointed is and understatement
My query is not resolved??
Were is the customer experience on SBSA..
Disappointed is and understatement
Standard Bank's replyOfficial
13 Jun 2024, 11:43Hi Ashley
Kindly refer to your emails. our team has sent you a email.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Kindly refer to your emails. our team has sent you a email.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jun 2024, 11:43
Official
Hi Ashley
Kindly refer to your emails. our team has sent you a email.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Kindly refer to your emails. our team has sent you a email.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
13 Jun 2024, 12:20I have responded this morning..not a single reply????
AS
Ashley S's update13 Jun 2024, 12:20
Reviewer Update
I have responded this morning..not a single reply????
AS
Ashley S's updateReviewer Update
13 Jun 2024, 12:20I guess this query will be closed without any assistance
AS
Ashley S's update13 Jun 2024, 12:20
Reviewer Update
I guess this query will be closed without any assistance